Accounts Receivable Follow Up

Every Unpaid Balance Gets a Follow-Up Date

An unpaid claim rarely announces itself. It sits in an aging report, moves from one column to the next, and grows harder to collect with each passing week. Payers set filing and appeal deadlines, and patients forget balances nobody reminded them about. A practice that checks its receivables once a month finds problems after the best chance to fix them has passed.

Oral Billing Solutions reviews your accounts receivable on a fixed schedule. Our team sorts open balances by age and amount, calls payers about claims that stalled and sends patient statements for balances that remain after insurance. Each contact is noted in the account, so anyone on your team can see what happened and what comes next.

  • Claims awaiting a payer response
  • Balances aged 30, 60, and 90 days or more
  • Patient balances after insurance
  • Accounts with partial payments
  • Follow-up notes on every account
  • Aging reports by payer
  • Priority lists for older balances
  • Monthly collection summaries

Three Simple Steps to Fewer Open Balances

Follow-up begins with a clear picture of what is outstanding. We review your aging report, group balances by payer and patient, and agree on a contact schedule with your office.

  • Step 01 : Share Your Aging Report
  • Send us the current report from your practice software, or give us read-only access.

  • Step 02 : We Follow Up
  • Our team contacts payers and patients on the agreed schedule and records every call.

  • Step 03 : Track Your Progress
  • Each month you receive an updated aging report, with notes on every account we worked.